PRIVACY POLICY
Last Updated: September 2, 2026
1. Introduction
Welcome to Zence (“Zence”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use our website https://zencemyday.com/ (the “Website”), purchase or use our products or services, contact us, or otherwise interact with us.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The entity responsible for processing your personal data is:
Company: [LEGAL COMPANY NAME]
Address: [COMPANY ADDRESS]
Country: [COUNTRY]
Email: [PRIVACY / CONTACT EMAIL]
Website: https://zencemyday.com/
Where applicable, we act as the data controller under applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”).
3. Personal Information We Collect
Depending on how you interact with our Website, we may collect the following information:
Information you provide directly
This may include:
- Full name
- Email address
- Telephone number
- Billing and shipping information
- Company name and business information
- Account login information
- Information submitted through contact forms
- Information provided when requesting customer support
- Purchase and transaction information
- Communications between you and Zence
- Any other information you voluntarily provide to us
Information collected automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Pages visited
- Time and date of visits
- Referring website
- Website interaction information
- Diagnostic and technical information
4. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to operate and improve our Website.
Cookies may be used for:
- Essential Website functionality
- Remembering preferences
- Security and fraud prevention
- Website analytics
- Understanding how visitors use our Website
- Improving our products and services
- Marketing and advertising, where applicable
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.
5. How We Use Your Information
We may use personal information for the following purposes:
- To provide, operate, and maintain our Website and services.
- To process and fulfill orders and transactions.
- To communicate with you about your account, purchases, or requests.
- To provide customer support.
- To respond to inquiries and contact-form submissions.
- To improve our Website, products, and services.
- To understand Website usage and analyze trends.
- To detect, prevent, and investigate fraud, abuse, and security incidents.
- To comply with legal and regulatory obligations.
- To send marketing communications where permitted by law and, where required, with your consent.
- To protect our legal rights, property, and users.
- For other purposes disclosed to you at the time information is collected.
6. Legal Basis for Processing — GDPR
If the GDPR applies to you, we process your personal information based on one or more of the following legal bases:
- Consent — where you have provided consent.
- Contract — where processing is necessary to provide products or services you requested.
- Legal obligation — where processing is required by applicable law.
- Legitimate interests — where processing is necessary for our legitimate business interests and does not override your rights and interests.
- Vital interests — where processing is necessary to protect someone’s vital interests, where applicable.
You may withdraw consent at any time where processing is based on consent.
7. Sharing Your Personal Information
We do not sell your personal information merely because you use our Website.
We may share personal information with trusted third parties where necessary to operate our business, including:
- Website hosting providers
- Cloud and technology providers
- Payment processors
- Shipping and fulfillment providers
- Customer support providers
- Analytics providers
- Marketing and communications providers
- Professional advisers
- Legal and regulatory authorities where required
- Business partners where necessary to provide requested services
Service providers are permitted to process personal information only as necessary to provide services to us and subject to appropriate contractual and security requirements.
8. International Data Transfers
Some of our service providers may process personal information outside your country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place and that the transfer complies with applicable data protection laws.
For individuals in the European Economic Area, the United Kingdom, or Switzerland, this may include appropriate contractual safeguards or other legally recognized transfer mechanisms.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain information for longer where necessary to:
- Fulfill contractual obligations;
- Comply with legal requirements;
- Resolve disputes;
- Prevent fraud or abuse;
- Establish or defend legal claims;
- Maintain appropriate business records.
When personal information is no longer required, we will delete it or anonymize it where reasonably possible.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take appropriate steps to protect your account credentials and devices.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of processing.
- Object to certain processing.
- Request data portability.
- Withdraw consent.
- Object to direct marketing.
- Request information about how your personal information is processed.
- Lodge a complaint with a relevant data protection authority.
To exercise your rights, contact us at:
Email: [PRIVACY EMAIL]
We may need to verify your identity before processing certain requests.
12. Marketing Communications
Where permitted by applicable law, we may send you information about our products, services, promotions, or other communications.
You can unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in the relevant email; or
- Contacting us at [PRIVACY EMAIL].
You may continue to receive essential service-related communications even if you unsubscribe from marketing communications.
13. Children’s Privacy
Our Website is not intended for children under the age of 13, or another minimum age required by applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.
14. Third-Party Websites
Our Website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you access.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Zence
Company: [LEGAL COMPANY NAME]
Address: [COMPANY ADDRESS]
Email: [PRIVACY EMAIL]
Website: https://zencemyday.com/
